2026 – WIND Conference

Joanne Luckman, Eric Luckman and Brenda Pagliaro at booth at 2026 Wind Conference

Thanks for a great WIND 2026! The 2026 Windstorm Insurance Conference (WIND) was a resounding success, and MediationWorks was proud to be part of this year’s lineup of exhibitors in Kissimmee, FL. From February 24–27, our team enjoyed three days of networking, industry insights, and meaningful connections at Booth #518. The energy at the Gaylord…

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February 2026 Donut Deliveries

Various Orlando Law Firms that MediationWorks Delivered Donut to

A “hole” lot of gratitude in Orlando! There’s nothing we love more than getting out of the office to spend time with the people who make our work so rewarding. Joanne Luckman was out and about in Orlando, touching base and catching up with some of our fantastic partners. Thank you for letting us stop…

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The Psychology of Decision Making in Mediation

Brain showing information coming in and being processed in respect to cognitive bias and the psychology of decision making

By: Philip G. Thompson Florida Supreme Court Certified Circuit Civil Mediator Florida Supreme Court Qualified Arbitrator Part One: Cognition & Cognitive Bias Introduction This article is the first in a two-part series exploring key psychological dynamics that influence decision making during mediation. We will examine how people think (cognition), how they feel (emotion), and how…

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Modern Game Theory & Personal Injury Mediation, Part II: Dynamic Strategy and Information Flow

Three interlocking gear with words Information exchange, timing and perception

Andrew Winston, Esq. Florida Supreme Court Certified Circuit Court Mediator Florida Supreme Court Qualified Arbitrator In the first part of this series, we explored how modern game theory can illuminate the strategic dynamics of personal injury mediation. This follow-up takes the next step—examining how these concepts function dynamically, as strategies evolve through information exchange, perception,…

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2025 Ho Ho Ho-liday Toy Drive

Joanne Luckman with toys for The Soup Kitchen's annual Ho Ho Ho-liday Toy Drive

Spreading Holiday Cheer: MediationWorks Supports Ho Ho Ho-liday Toy Drive. The MediationWorks team was proud to participate in The Soup Kitchen’s annual Ho Ho Ho-liday Toy Drive in Boynton Beach! We packed a vehicle full of new, unwrapped toys and delivered them just in time to bring festive joy to local children during the holiday…

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December 2025 Holiday Cookie Deliveries

holiday cookie deliveries to clients

Delivering Holiday Joy, One Cookie at a Time! Happy Holidays from MediationWorks! Our Joanne Luckman had a wonderful time delivering holiday cookie boxes to our valued clients this week. This is our small way of saying a massive thank you for your continued partnership and trust throughout the year. We wish you and your teams…

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November 2025 Thanksgiving Pie Deliveries

Joanne Luckman Delivering Pies to Senior Justice Law Firm

Giving Thanks: A Slice of Gratitude from MediationWorks This Thanksgiving season, we wanted to personally thank the firms and clients who entrusted us with their resolution needs this past year. Our own Joanne Luckman delivered fresh apple and pumpkin pies across South Florida as a small token of our appreciation for your partnership and business.…

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MediationWorks Honored as First Place Winner in Daily Business Review’s ‘Best of 2025’ Survey

MediationWorks is proud to announce its selection as the First Place winner for “Best Alternative Dispute Resolution Firm” in the Daily Business Review’s annual “Best Of” survey. Additionally, MediationWorks’ founder and mediator, Eric Luckman, was named the First Place winner in the “Best Mediator” category, highlighting his four decades of legal experience and leadership in…

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