The Psychology of Decision Making in Mediation

Brain showing information coming in and being processed in respect to cognitive bias and the psychology of decision making

By: Philip G. Thompson Florida Supreme Court Certified Circuit Civil Mediator Florida Supreme Court Qualified Arbitrator Part One: Cognition & Cognitive Bias Introduction This article is the first in a two-part series exploring key psychological dynamics that influence decision making during mediation. We will examine how people think (cognition), how they feel (emotion), and how…

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Modern Game Theory & Personal Injury Mediation, Part II: Dynamic Strategy and Information Flow

Three interlocking gear with words Information exchange, timing and perception

Andrew Winston, Esq. Florida Supreme Court Certified Circuit Court Mediator Florida Supreme Court Qualified Arbitrator In the first part of this series, we explored how modern game theory can illuminate the strategic dynamics of personal injury mediation. This follow-up takes the next step—examining how these concepts function dynamically, as strategies evolve through information exchange, perception,…

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2025 Ho Ho Ho-liday Toy Drive

Joanne Luckman with toys for The Soup Kitchen's annual Ho Ho Ho-liday Toy Drive

Spreading Holiday Cheer: MediationWorks Supports Ho Ho Ho-liday Toy Drive. The MediationWorks team was proud to participate in The Soup Kitchen’s annual Ho Ho Ho-liday Toy Drive in Boynton Beach! We packed a vehicle full of new, unwrapped toys and delivered them just in time to bring festive joy to local children during the holiday…

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December 2025 Holiday Cookie Deliveries

holiday cookie deliveries to clients

Delivering Holiday Joy, One Cookie at a Time! Happy Holidays from MediationWorks! Our Joanne Luckman had a wonderful time delivering holiday cookie boxes to our valued clients this week. This is our small way of saying a massive thank you for your continued partnership and trust throughout the year. We wish you and your teams…

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November 2025 Thanksgiving Pie Deliveries

Joanne Luckman Delivering Pies to Senior Justice Law Firm

Giving Thanks: A Slice of Gratitude from MediationWorks This Thanksgiving season, we wanted to personally thank the firms and clients who entrusted us with their resolution needs this past year. Our own Joanne Luckman delivered fresh apple and pumpkin pies across South Florida as a small token of our appreciation for your partnership and business.…

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MediationWorks Honored as First Place Winner in Daily Business Review’s ‘Best of 2025’ Survey

MediationWorks is proud to announce its selection as the First Place winner for “Best Alternative Dispute Resolution Firm” in the Daily Business Review’s annual “Best Of” survey. Additionally, MediationWorks’ founder and mediator, Eric Luckman, was named the First Place winner in the “Best Mediator” category, highlighting his four decades of legal experience and leadership in…

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Oct 2025 – Savor the Hope

"Savor the Hope" event - MediationWorks Team Members Group Shot

A Night of Hope and Gratitude: Supporting The Soup Kitchen in Delray We had such a wonderful time at the “Savor the Hope” event supporting The Soup Kitchen! What a fantastic evening of fun, great food at the Warren Delray – American Whiskey Kitchen, and coming together for a vital cause.  

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Mediator Gregory J. Donoghue Joins MediationWorks

Greg Donoghue Heashot

MediationWorks is pleased to announce the addition of Gregory J. Donoghue to the company as its newest mediator. Greg is a Florida Supreme Court Certified Circuit Civil Mediator. As a trial lawyer for over 36 years, he has a unique understanding of the legal, human, and business dynamics that litigators and their clients face. His…

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