Shelliann Paul


Shelliann is our Scheduling Coordinator for mediations but also handles a variety of administrative and marketing tasks for the office. She comes to us with over 9 years’ experience as a Legal Secretary in the area of foreclosure defense. Shelliann is proud of her ability to excel in all areas of the legal assistant field and makes everyone feel like they are her favorite client. Originally from Jamaica, she lives in Tamarac with her husband. She is very involved in her church, loves to travel, and is an avid photographer of the outdoors. Her dream vacation is to travel to Paris with her best camera equipment.

Joanne Luckman


Joanne is the companies Chief Operating Officer. Originally from New Jersey, she is a long-time Floridan. She is married to MediationWorks™ co-founder Eric Luckman. She is an avid entrepreneur who has worn many hats. Prior to MediationWorks™, Joanne was the Operations Manager at Eric’s law firm. She is also a Licensed Optician and a sales associate for a local realtor. She established a video production company and owned an e-commerce soup business. Joanne’s leadership, knowledge, creativity, collaboration, communication, business, and sales skills, along with her dynamic personality are just a few of the many assets she brings to MediationWorks™.