Posts by Kim Sailer
The Psychology of Decision-Making in Mediation – Part 2
By: Philip G. Thompson Florida Supreme Court Certified Circuit Civil Mediator Florida Supreme Court Qualified Arbitrator Part Two: Emotion and Behavior Introduction This article is the second installment in a two-part series examining the psychological forces that influence decision-making in mediation. The first article addressed cognition—how people think. This installment focuses on how people feel (emotion)…
Read MoreEven Artificial Intelligence needs a Watchful Eye
Brenda F. Pagliaro, Esquire Florida Supreme Court Certified Circuit Civil Mediator and Qualified Arbitrator The use of Artificial Intelligence (“AI”) is gaining speed in the legal profession and used is being used in document review to memorandum, brief writing and even negotiations. Although it is an amazing and magnificent tool, it also has limitations; limitations…
Read MoreSelf-Insured Claims Mediation Strategies
By: Raul Romaguera Florida Supreme Court Certified Circuit Civil Mediator Florida Supreme Court Qualified Arbitrator Back in the day, I represented both insurance company defendants and self-insured defendants in 3rd party liability cases. In particular, I recall a self-insured risk manager for a large multi-national company who NEVER wanted to hear an opening at mediation. In…
Read More2026 – WIND Conference
Thanks for a great WIND 2026! The 2026 Windstorm Insurance Conference (WIND) was a resounding success, and MediationWorks was proud to be part of this year’s lineup of exhibitors in Kissimmee, FL. From February 24–27, our team enjoyed three days of networking, industry insights, and meaningful connections at Booth #518. The energy at the Gaylord…
Read MoreFebruary 2026 Donut Deliveries
A “hole” lot of gratitude in Orlando! There’s nothing we love more than getting out of the office to spend time with the people who make our work so rewarding. Joanne Luckman was out and about in Orlando, touching base and catching up with some of our fantastic partners. Thank you for letting us stop…
Read MoreThe Psychology of Decision Making in Mediation
By: Philip G. Thompson Florida Supreme Court Certified Circuit Civil Mediator Florida Supreme Court Qualified Arbitrator Part One: Cognition & Cognitive Bias Introduction This article is the first in a two-part series exploring key psychological dynamics that influence decision making during mediation. We will examine how people think (cognition), how they feel (emotion), and how…
Read MoreResetting Expectations at Mediation: Fla. Stat. 768.0427 and Medical Damages in Florida
By: Raul Romaguera Florida Supreme Court Certified Circuit Civil Mediator Florida Supreme Court Qualified Arbitrator If the personal injury case you’re prosecuting or defending was filed after March 24, 2023, Fla.Sta. 768.0427 can be pivotal. It narrows the evidence juries may see, which in turn lowers the ceiling for settlement negotiations. Mediators and attorneys now frame…
Read MoreModern Game Theory & Personal Injury Mediation, Part II: Dynamic Strategy and Information Flow
Andrew Winston, Esq. Florida Supreme Court Certified Circuit Court Mediator Florida Supreme Court Qualified Arbitrator In the first part of this series, we explored how modern game theory can illuminate the strategic dynamics of personal injury mediation. This follow-up takes the next step—examining how these concepts function dynamically, as strategies evolve through information exchange, perception,…
Read More2025 Ho Ho Ho-liday Toy Drive
Spreading Holiday Cheer: MediationWorks Supports Ho Ho Ho-liday Toy Drive. The MediationWorks team was proud to participate in The Soup Kitchen’s annual Ho Ho Ho-liday Toy Drive in Boynton Beach! We packed a vehicle full of new, unwrapped toys and delivered them just in time to bring festive joy to local children during the holiday…
Read MoreDecember 2025 Holiday Cookie Deliveries
Delivering Holiday Joy, One Cookie at a Time! Happy Holidays from MediationWorks! Our Joanne Luckman had a wonderful time delivering holiday cookie boxes to our valued clients this week. This is our small way of saying a massive thank you for your continued partnership and trust throughout the year. We wish you and your teams…
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