Joanne Luckman
Joanne Luckman is the Chief Operating Officer and Chief Financial Officer at MediationWorks™. A long-time Floridian originally from New Jersey, Joanne brings a wealth of entrepreneurial experience to the company. Married to co-founder Eric Luckman, Joanne has worn many hats in her career, including Operations Manager at Eric’s law firm, licensed Optician, and Realtor for a real estate brokerage. Her entrepreneurial spirit led her to establish a video production company and own an e-commerce soup business. Joanne’s dynamic leadership, creativity, and extensive business expertise are integral to the success and growth of MediationWorks™
Shelliann Paul
Shelliann Paul is our Scheduling Coordinator for mediations but also handles a variety of administrative and marketing tasks for the office. She comes to us with over 9 years’ experience as a Legal Secretary in the area of foreclosure defense. Shelliann is proud of her ability to excel in all areas of the legal assistant field and makes everyone feel like they are her favorite client. Originally from Jamaica, she lives in Tamarac with her husband. She is very involved in her church, loves to travel, and is an avid photographer of the outdoors. Her dream vacation is to travel to Paris with her best camera equipment.
Colleen Rivas
Colleen Rivas comes to us with over two decades of experience in the legal field. She serves as the Executive Assistant to the COO and provides support for scheduling, billing, and administrative assistance. Before joining MediationWorks™, Colleen worked as a civil litigation paralegal. A New Jersey native, Colleen now resides in Boca Raton with her husband. When she’s not working, she enjoys spending quality time with her loved ones, including her grown children, family, and friends. Colleen also has a passion for travel, history and cooking, and dreams of one day visiting Italy to experience its renowned cuisine.